Privacy Policy

Effective date: September 9, 2026

Fire Prevention CEU (“FPCEU,” “we,” “us,” or “our”) is an online training service operated by Strategic Code Solutions LLC. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit firepreventionceu.com, create an account, purchase or complete a course, take an assessment, download a certificate, or contact us.

Information we collect

We may collect information you provide, including your name, email address, username, account information, billing contact information, course enrollments, assessment results, completion records, certificates, communications, and support requests.

Our website and Moodle learning platform may automatically collect technical information such as IP address, browser and device type, operating system, referring pages, pages viewed, login activity, timestamps, cookies, and system logs. This information supports authentication, security, site operation, troubleshooting, analytics, and fraud prevention.

Payments

Payments are processed by Stripe. FPCEU does not receive or store your complete payment-card number. Stripe may collect payment, billing, device, and fraud-prevention information under its own privacy policy. We receive transaction details needed to confirm payment, provide access, issue receipts, maintain financial records, and address refunds or disputes.

How we use information

We use information to create and manage accounts; process purchases and enrollment; deliver course materials; administer quizzes; record progress and completion; issue and verify certificates; send account, payment, course, and service communications; provide support; maintain security; prevent misuse; comply with legal obligations; and improve our courses and website.

How we share information

We may share information with service providers that support our operations, including Moodle hosting and technical providers, Stripe for payment processing, and Google Workspace for email delivery and business communications. These providers receive information only as needed to perform their services. We may also disclose information when required by law, to protect rights or safety, to investigate fraud or security concerns, or in connection with a business reorganization or transfer.

We do not sell personal information.

Cookies and similar technologies

Moodle uses cookies and related technologies to maintain login sessions, remember preferences, secure accounts, and operate course features. Disabling required cookies may prevent account login or course access.

Course records and retention

We retain account, enrollment, completion, assessment, certificate, transaction, and support records for as long as reasonably necessary to provide services, document continuing-education activity, meet accounting and legal obligations, resolve disputes, and protect the integrity of certificates. Retention periods may vary by record type.

Your choices

You may review and update certain account information through your Moodle profile. You may request access to, correction of, or deletion of personal information by contacting us. Some information may be retained where required for financial, legal, security, certificate-verification, or legitimate business purposes. Transactional messages necessary for account security, purchases, enrollment, or course completion cannot always be opted out of while using the service.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No internet transmission or electronic storage system can be guaranteed completely secure, and users are responsible for protecting their passwords and account access.

Children

FPCEU is intended for fire-service, code-enforcement, design, and other adult professionals and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

External links

Our website may link to third-party websites. Their privacy practices are governed by their own policies, and FPCEU is not responsible for third-party content or practices.

Changes to this policy

We may update this policy periodically. The effective date above will be revised when changes are published. Continued use of the service after an update constitutes acknowledgment of the revised policy.

Contact us

Questions or privacy requests may be directed to Strategic Code Solutions LLC, 182 Summer Street, Suite 355, Kingston, MA 02364; info@codestrategist.com; (781) 524-7000.